This article covers two processes: how a customer pays an invoice using the OTP (one-time passcode) login, and how a MakeGood user sends a payment link with multiple invoices to a customer.

PART 1: PAYING AN INVOICE VIA OTP

Step 1: Enter your email and request an OTP

On the MakeGood payment portal login page enter your email address and click Send OTP. A one-time passcode will be sent to that email address.

Step 2: Enter the OTP

Open your email, copy the one-time passcode, and enter it on the login screen. Click Submit or Verify to proceed.

Step 3: Accept the user agreement (first time only)

If this is your first time logging into the payment portal you will be automatically redirected to the MakeGood User Agreement. Review and accept the agreement to continue. This step only appears on your first login.

Step 4: Access your account

Click View My Account to enter the payment portal. You will land on your account overview showing your invoices and account balance.

Step 5: Filter invoices (optional)

Click the Filters icon to sort and view invoices by status. You can filter to see open invoices, closed invoices, or all invoices depending on what you need.

Step 6: Access payment options

Navigate to the right side of the screen and locate the More Options area. Click the dropdown arrow to expand the options and select Pay Invoices.

Step 7: Select invoices to pay

Use the checkboxes to select which invoices you want to include in this payment. You can select one or multiple invoices at once.

Step 8: Make payment

Click the Make Payment button. Verify that the payment amount shown is correct for the invoices you selected. Enter your payment information and click Submit to complete the payment.

PART 2: SENDING MULTIPLE INVOICES VIA OTP LINK

Step 1: Find the account

From the MakeGood homepage either use the search bar to find the account by name or navigate to the Accounts tab and click on the account you want to access.

Step 2: Send multiple invoices

Hover over the Actions menu and click Send Multiple Invoices from the dropdown options.

Step 3: Select invoices

Use the checkboxes to select which invoices you want to include in the email to the customer.

Step 4: Send the email

Click Send Email. Review the information to make sure everything is correct. Use the Preview option if you want to see exactly what the customer will receive before it goes out. When everything looks good click Submit.

Need help?

If you run into any issues with the payment portal or sending invoices please contact the MakeGood support team.